A detailed look at how we built a custom "supply chain coordinator agent" that ensured no customer was lost because of production delays.
Quick overview of the client, their challenge, and our solution.
A growing lubricant manufacturer and supplier in India with a complex supply chain involving multiple vendors for raw materials and packaging.
Manual multi-vendor coordination process consuming 10+ hours weekly, with disconnected inventory data leading to production delays and stockouts.
A custom, automated supply chain coordinator that provides centralized inventory tracking and intelligent calculation & ordering system.
A growing lubricant manufacturer that needed to scale their supply chain operations.
Our client is a growing lubricant manufacturer and supplier in India. Their business involves coordinating with a diverse network of vendors for raw materials (lubricants, containers, caps, stickers) and a separate vendor for the final packaging and assembly. They serve both B2B and B2C markets with 18 different product variants.
*Note: Client names are changed or hidden for confidentiality purposes
The chaos of multi-vendor email coordination that consumed hours every week and led to production delays and lost customers.
The team had no real-time, centralized view of their raw material stock levels at their packaging facility, making it impossible to plan effectively.
They had to manually calculate the shortfall for 18 different products based on their production forecast, figuring out exactly how many containers, caps, and stickers were needed.
Finally, they had to write and send individual purchase order emails to each of the different vendors for the specific components they supplied, a process that often took days.
A custom, automated supply chain coordinator that acts as a central coordinator for the entire supply chain.
We first created a master dashboard that provides a single, real-time view of all raw material inventory. This system is confirmed by the packaging vendor once a month to account for any damages or loss.
The client now enters their two-week production forecast into a simple Google Sheet, eliminating the need for complex manual calculations.
The system instantly checks the forecast against the live inventory data, calculates the exact number of each component needed, and automatically generates and sends perfectly formatted purchase order emails to the correct vendors.
The master dashboard now tracks not only inventory levels but also the status of all purchase orders, providing the founder with a complete, real-time view of their entire supply chain.
A proactive and efficient supply chain that eliminated production delays and drove significant revenue growth.
Saved an estimated 10+ hours of manual coordination work every single week, allowing the founder to focus on strategic growth initiatives.
Achieved 16% monthly revenue growth by eliminating production delays and out-of-stock events, capturing sales that were previously lost.
Eradicated manual calculation errors in purchase orders through automated, accurate calculations based on real-time inventory data.
Provided a single, real-time dashboard to monitor all vendor activity and inventory levels, enabling data-driven decision making.
The automated system also generates detailed analytics on vendor performance and supply chain efficiency, helping the client optimize their vendor relationships and reduce costs over time.